Local Support | Our Asheville-based technicians understand your business and your community. We provide fast, on-site service when you need it most. | Many providers are based out-of-town or out-of-state, offering slow or generic support. |
Proactive Strategies | We monitor systems continuously and conduct regular audits to catch and fix problems before they affect your business. | Most IT services are reactive, only addressing problems after they occur, which can result in unnecessary downtime and lost productivity. |
Customization | We don’t believe in one-size-fits-all solutions. A downtown gallery might need secure Wi-Fi for guest traffic, while a wellness clinic requires HIPAA-compliant recordkeeping and EMR access. We build your solution around your exact operations. | Many IT firms rely on pre-built service bundles that overlook industry-specific requirements, leaving gaps in security, performance, or compliance. |
Compliance Support | Our team includes compliance specialists who stay current on HIPAA, PCI DSS, and CMMC. We prepare clients for real audits by helping them document processes, secure data, and run internal risk assessments. | Compliance support is often minimal. Many firms offer generic security tools but lack the expertise to help with documentation, industry-specific regulations, or audit prep. |
Scalability | We design networks and cloud environments that scale painlessly. For example, if a brewery opens a second taproom, we replicate its network setup, extend its cloud storage, and integrate POS systems without downtime. | With others, growth often means starting over. Basic infrastructure doesn’t scale well, leading to costly reconfiguration, service interruptions, or data migration headaches. |
Strategic Technology Planning | We act as your outsourced CIO, meeting with you regularly to align IT with business goals. If you plan to expand services or adopt AI tools, we create a roadmap that balances cost, performance, and security. | Most providers stick to technical fixes and offer little to no input on long-term tech strategy. |