IT Support

Searching for IT support services nearby? With our unique three-tiered support system based in the Triad, we boast a fast response time, 24/7 IT support, and 93% of support tickets resolved within the same day.

IT Support that cares

At Tardigrade Technology, we are dedicated to transforming frustration into joy by swiftly resolving IT issues and brightening our customers’ day. Thanks to our unique multi-tiered help desk, problems are tackled faster, ensuring efficient solutions.

Our team of IT superheroes prioritizes our customers’ needs and delivers excellent service. We constantly enhance our strategies with cybersecurity experts auditing our support teams and providing ongoing training to our users.

Our success at Tardigrade Technology is driven by our commitment to world-class IT services, ongoing advancements, open-book management, and customer focus. Our transparent system fosters a team-first atmosphere, promoting ownership and engagement among our team members through exceptional training. They play a pivotal role in our everyday tasks and decisions, contributing to Tardigrade Technology’s overall success.

Customers rely on us for top-notch IT support and security. Our goal is to ensure your network runs smoothly and securely by taking complete ownership of IT issues.

Does My Company Need Outsourced IT Support?

For small businesses, managing technology can be daunting. Many lack IT expertise and struggle with hiring. In-house IT departments pose risks: responsibility for issues falls on you or someone else, and juggling tasks during crises wastes time and money. Relying on a single IT staffer risks knowledge loss.

Tardigrade Technology’s Managed Network plans offer a solution, saving over 50% on IT staffing costs compared to in-house support. We provide personalized services, including local 24/7 help desk support, Virtual CIO, uptime monitoring, anti-virus software, vendor management support, and more—all at a low monthly cost.

Tardigrade Technology's IT Support Solutions

Our customers ask, how will you support me? We can support your business to keep it running efficiently through our three tiered help desk. Some of the additional services we offer include:

Wondering if managed IT services are the right choice for your business?

We understand that outsourcing your IT can be a tough decision. That's why we offer a complimentary consultation to help you learn more about our services and how they can benefit your business.When you're ready to make the switch, our team of experts will collaborate with you to tailor a plan that meets your specific needs.

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